Australia’s natural environment, from the Great Barrier Reef to the Outback, Rainforest and beyond, delivers exceptional tourism experiences offering unique natural and cultural assets.

In today’s paced world, travellers are progressively looking for quality and value for money to make the most of their experiences which leads to increased pressure for the tourism industry to perform to the high standards and expectations of travellers. Quality assurance plays a major part in keeping pace with the ever changing demands of travellers and assists businesses in dealing with issues such as climate change whilst at the same time building a sustainable business.

The conference theme Experience is Everything! will explore experiential tourism, green tourism, ecotourism and tourism in protected areas and the role biodiversity plays in this. Furthermore the topic of qualified and capable business operations will be explored as well as the benefits for tourism businesses to contribute to more responsible, ethical and sustainable tourism in order to build a more sustainable tourism industry and protect Australia’s natural environment for many generations of travellers to come.